Pool Zone Direct Terms and Conditions

We work hard to provide you with a pleasant shopping experience.


Customer Service & Help

Pool Zone Direct is one of the leading sources of pools, supplies and accessories on the Internet. We try very hard to ensure that you have a great buying experience with us. Our customer service and help page is designed to help you learn about our company, our procedures and services available to you.

General Policies & Information

Privacy Policy
Backorder Policy
Returned Check Policy
Pricing Policy
Minimum Orders and Charges
30-Day Low-Price Guarantee

Shipping & Freight

Delivery Time
Free Freight
International
Pallet Charge
Rates / Shipping Charge
Truck / Common Carrier
Surcharges
Shipping Notice

Order Cancellations & Returns

Return Procedures: Option 1
Return Procedures: Option 2
Packaging Guidelines
Damage Claims
Refunds / Exchanges
Insurance
Order Cancellations

Payment Options

Payments
Checks / Cashier Checks / Money Orders
Credit Cards Accepted
Wire Transfers
Sales Tax

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